10 tips and suggestions for being a Bar
Manager
1.
Upgrade your tech skills. Security cameras,
TAB systems, staff monitoring and entertainment all use complex equipment. This
can be intimidating for 'old hands', but why not swap some of your
people-skills for a tech update from someone younger?
2.
Learn how a business works. Not just
case and keg prices, but how all the overheads fit into the total profit
picture. Your work is a central part of the profit and loss statement. If
you're given a budget, make sure it's explained to you, and ask for all figures
to be available weekly.
3.
Keep up with the latest product trends.
Bar and nightclub blogs and websites, discussion forums and webinars are a
brilliant source of information. Yes, there's sure to be some 'on the job'
learning needed - late nights are part of the job description.
4.
Learn about modern bar marketing. The
real skill is designing a beer, wine and cocktail list that not only looks
good, but also maximises profitability through design and pricing. Keep a
portfolio of your own lists and menus, analysing why they're successful.
5.
Grow your experience with craft beers, wine lists and modern
spirits. There's no shortage of help from
suppliers, but where they zig you zag; not just following the latest big
promotion but gaining a reputation for originality and fresh ideas.
6.
Develop your people skills. When you're
in charge of a team, leadership ability can make the difference between
over-stressed or under-control. Develop your experience with modern
recruitment, rostering, teamwork, personality types, conflict management, delegation
and efficient meetings. These can feel intimidating when you're new, but there
are many young bar managers in charge of a team before they're 25. Watch how
the most effective leaders operate and ask for their 'secrets'.
7.
Be clever at training staff. Most bar
staff don't know enough about flavours, product origins and products beyond
their own drinking habits. The more you teach them, the more they'll look after
you. Their tips increase, the boss is happy because sales are up, and your pay
rise is easy to justify.
8.
Be smart with drug and alcohol problems.
You help people get drunk, but you're also meant to stop them having problems.
Your staff love a drink or three, and 'recreational drugs' are often a part of
the scenery. But the legal penalties are severe, and you may be the licensee
who takes the rap.
9.
Gain respect from senior management.
You're paid to manage people, supplies, equipment and financial results. How
well you present the results makes a big difference to the respect you gain.
10.
Go green where possible. There's a lot
to be gained from implementing energy and water saving measures to reduce costs
eg: refrigeration costs, glass washing, use of chemicals, use of ventilation
and so on - and not just for the good of the environment. A practical 'green'
approach makes a big difference to the bottom line.
Reference
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